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United Way of Thunder Bay - News & Events - News - 211 Day In Northern Ontario

211 Day In Northern Ontario

February 11 is 2-1-1 Day across North America. To mark this day, United Way of Thunder Bay, Lakehead Social Planning Council, and 211 Ontario helpline is asking residents to make the right call (#MakeTheRightCall) if they want or need help. His worship Mayor Hobbs has proclaimed today as 211 Awareness Day in the City of Thunder Bay

Knowing the right number to call will help people find the right services for their situation and will help reduce non-urgent calls to 911.

211 is answered live, 24 hours a day, every day of the year including holidays, in more than 150 languages. Residents can call 2-1-1 for information on community, social and health services, as well as municipal, provincial and federally funded services like housing, employment and mental health and addiction agencies. Residents can also call 2-1-1 for services like food banks or for the non-emergency police number.

In an effort to help create greater awareness in Northern Ontario communities about 211 services and its benefits, TransCanada has generously come on as a funding partner. The promotional campaign would roll out across Northern Ontario over 3 years to include communities and reserves in the following Districts: Kenora, Rainy River, Thunder Bay, Sudbury, Sault Ste. Marie, Algoma, Cochrane, Manitouline, Nipissing, and Timiskaming.

“As a company that has worked and lived in Northern Ontario for over 60 years, TransCanada believes giving back to Ontario communities is all part of being an employer of choice, a good neighbour and trusted community partner,” says Dan Stencill, Aboriginal and Community Relations Liaison at TransCanada. “This year, we are proud to announce a $60,000 donation to the United Way of Thunder Bay to support 211 services in Northwestern Ontario – helping connect citizens to important local, non-emergency services.”


United Way of Thunder Bay is leading the way to a better community by improving the quality of life for all local people. By collaborating with community partners, we are leading the way to addressing social issues in our community and investing in three critical areas: Poverty, Kids and Strong Communities. Donations to the United Way are strategically invested across Thunder Bay to many vital programs and initiatives in these areas, creating a social safety net that works to achieve lasting change for our neighbours, families and friends.

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