What is 211?

211 is an easy-to-remember, three-digit phone number providing free, confidential, multilingual access to information about the full range of community, social, health and government services.

211 is an easy way to find help in your community. 24 Hours / 7 Days a Week

If you are looking for support and don’t know where to turn, dial 2-1-1 or CLICK HERE to visit their website for more information.

How did it start

In August 2001, the United Way of Thunder Bay facilitated the first meeting of community partners to discuss the potential of bringing 211 to Thunder Bay.

This first meeting resulted in a collaborative effort of partners over several years to plan, develop and implement the 211 program in Thunder Bay and area.

Today, the 211 Ontario North service is delivered by the Lakehead Social Planning Council (LSPC) and continues to be supported by the United Way.

United Way of Thunder Bay 211 Videos